AN32: M1 - SMS notification from a NMS
The M1 a.k.a. Monitor one is a monitoring software for Windows that works with SNMP-enabled devices. Besides notifying about alarm status by e-mail and by closing a contact (see AN33), the software also allows to send a text message (SMS) containing a specified text. The SMS is sent via a GSM modem connected to the computer, through the use of an external utility.
The Monitor one monitoring system by FineConnection is designed for monitoring network and networking infrastructure status. Products in the Poseidon family are fully integrated with M1 to ensure the best functionality.
In environment monitoring applications, one may need to send a text message (SMS) to the network administrator or a service desk technician whenever a critical problem occurs (such as a water leak, rapid temperature rise, or a power failure). Monitor one allows sending text messages through the use of an external utility, PageGate, by NotePage.
The PageGate utility offers a very variable functionality and is useful in a number of other situations besides those related to Monitor one. However, our in-house tests indicate that the utility does not function correctly in the Czech locale (tested on Windows XP CZ SP2 and Windows Server 2003 CZ), and may have troubles with other non-English locales as well. The tests finished correctly on Windows Server 2003 EN and Windows XP.
Download the executable files used in this example:
Set-up procedureThe following steps assume that a GSM modem is connected to the system and is properly configured. We have used the Teltonica Modemcom G10 modem for the purposes of this example.
1) Installing PageGate and performing initial configuration
When the installation completes, launch PageGate Admin. At first, the application starts in the initialization mode, where you need to set certain parameters. To send text messages correctly, the options "GetAscii", "Scheduler", and "Connector1" must be checked. We recommend to keep the default paths.
2) Configuring Monitor one
Monitor one configuration is relatively straightforward. First, in the "Options" -> "Global Configuration" menu, switch to the "Alerting" tab and check the "Send (SMS) alert messages..." box to enable alarm forwarding.
Next, select the parameters to send.
First, it is necessary to set up the group of users. Under "Alert groups", right-click the canvas and select "Add a new Alert Group".
In the dialog that opens, fill in the group number and name.
In the next dialog, fill in the user group, e-mail address, and the username to use in PageGate.
3) Configuring PageGate
In "Program" -> "Settings", under "Run PageGate as", select the Windows Service radio button and click "Apply".
The configuration may look like the one in the figure. Click "Apply" to confirm the settings.
In the left panel, right-click "Recipients" and select "Add".
In the "ID/PIN" field, enter the telephone number. Leave all other settings at their defaults and click "Apply".
The configuration is now finished. As the final step, run the service by clicking the PageGate icon in the status bar (lower right-hand corner, near the clock) and selecting "Start". From now on, alarms from Monitor one should be forwarded as text messages (SMS).
This guide presents only a simple configuration of the SMS gateway. Monitor one offers a wide range of alarm functionality. It can be configured, for example, to send the SMS only for important alarms, or only to selected people.
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